Authenticator

If you have a mobile Authenticator, click on Enter Code Manually and then Try resyncing directly at the code screen. If the codes are still invalid after synchronizing, you can Reset the app. If your Authenticator is a physical keyring, contact us.

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Overwatch League. Log In. Promotional popup has appeared. My Tickets. Contact Support. Authenticator Resync Updated: 2 months ago. Relevant Products:. Your Authenticator codes may not work if the app goes out of sync.

Did you find this article helpful? Yes No. Help us improve. Please rate the following from a scale of 1 to 5 stars: This article is easy to find. Sorry to hear that! We'd like to know what's wrong. Please check any which apply: This information isn't relevant to my issue. This article is unclear or poorly written. I have tried the suggested steps but they didn't work.You can follow these steps to add your two-factor verification and password reset methods.

After you've set this up the first time, you can return to the Security info page to add, update, or delete your security information. If you're prompted to set this up immediately after you sign in to your work or school account, see the detailed steps in the Set up your security info from the sign-in page prompt article.

If what you're seeing on your screen doesn't match what's being covered in this article, it means that your administrator hasn't turned on this experience yet. Until this experience is turned on, you must follow the instructions and information in the Set up my account for two-step verification section.

If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification. In this case, you'll need to choose another method or contact your organization's help desk for more assistance. Security info methods are used for both two-factor security verification and for password reset. However, not all methods can be used for both. You aren't required to use the Microsoft Authenticator app, and you can choose a different app during the set up process.

However, this article uses the Microsoft Authenticator app. Select Security info from the left navigation pane or from the link in the Security info block, and then select Add method from the Security info page. On the Add a method page, select Authenticator app from the drop-down list, and then select Add. On the Start by getting the app page, select Download now to download and install the Microsoft Authenticator app on your mobile device, and then select Next.

For more information about how to download and install the app, see Download and install the Microsoft Authenticator app. If you want to use an authenticator app other than the Microsoft Authenticator app, select the I want to use a different authenticator app link. If your organization lets you choose a different method besides the authenticator app, you can select the I want to set up a different method link.

Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device. Open the Microsoft Authenticator app, select to allow notifications if promptedselect Add account from the Customize and control icon on the upper-right, and then select Work or school account. If this is the first time you're setting up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera iOS or to allow the app to take pictures and record video Android.

You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don't allow the camera, you can still set up the authenticator app, but you'll need to add the code information manually. For information about how to add the code manually, see see Manually add an account to the app.

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Return to the Set up your account page on your computer, and then select Next. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in Step 6. The authenticator app should successfully add your work or school account without requiring any additional information from you. For more information about manually adding a code, see Manually add an account to the app. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account.

Approve the notification in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset. If you no longer want to use your authenticator app as a security info method, you can remove it from the Security info page.

This works for all authenticator apps, not just the Microsoft Authenticator app. After you delete the app, you'll have to go into the authenticator app on your mobile device and delete the account.

If you delete the authenticator app by mistake, there's no way to undo it. You'll have to add the authenticator app again, following the steps in the Set up the authenticator app section of this article.

How to Use Google Authenticator

On the Security info page, select the Delete link next to the Authenticator app.If you set up 2-Step Verification, you can use the Google Authenticator app to receive codes. You can still receive codes without internet connection or mobile service. Learn more about 2-Step Verification.

Google Authenticator can issue codes for multiple accounts from the same mobile device. Each Google Account needs a different secret key. Google Help. Help Center Community Google Account. Privacy Policy Terms of Service Submit feedback. Send feedback on Help Center Community.

Google Account. Get verification codes with Google Authenticator If you set up 2-Step Verification, you can use the Google Authenticator app to receive codes. On your device, go to your Google Account. At the top, in the navigation panel, tap Security.

Under "Signing in to Google," tap 2-Step Verification. You might need to sign in. Follow the on-screen steps. On your new phone, install the Google Authenticator app.

In the app, tap Get Started. At the bottom, tap Import existing accounts? Select which accounts you want to transfer to your new phone, and then tap Next. If you transfer multiple accounts, your old phone may create more than one QR code. On your new phone, tap Scan QR code.Skip to main content. Sign in securely without a password Are you tired of trying to remember your password? With this free app, you can sign into your personal Microsoft account without one.

You can use the app with a mobile phone or a tablet. Use two-step verification for more security If you need more security, you can require a password along with your fingerprint, face recognition, or PIN. This is called two-step verification. For a personal account, you can turn two-step verification on or off, and reset your password.

Because of that, you can add any online account that also supports this standard to the Microsoft Authenticator app. This will help keep your other online accounts secure. For instructions on how to add other online accounts, read Add your non-Microsoft accounts.

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I am trying to activate Microsoft Authenticator on my phone and when I go to add a school or google mail account I am asked to enter a QR code instead of being asked for the email address and password combination. Did this solve your problem?

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Yes No. Sorry this didn't help. Thanks for your feedback. October 6, Due to high volumes, response times in the community may be delayed over the next few days.

Hello, I am trying to activate Microsoft Authenticator on my phone and when I go to add a school or google mail account I am asked to enter a QR code instead of being asked for the email address and password combination.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

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I have the same question You can follow the steps mentioned in the articles below to set up the Microsoft Authenticator app. If you need further assistance, please let me know.

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Set up the Microsoft Authenticator app as your verification method

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I am here to work with you on this problem. Refer to this help. The QR code will be on computer screen.This content is intended for users. If you're an administrator, you can find more information about how to set up and manage your Azure Active Directory Azure AD environment in the administrative documentation for Azure Active Directory.

If you're having issues signing in to your account, see When you can't sign in to your Microsoft account for help. The Microsoft Authenticator app helps you sign in to your accounts if you use two-factor verification. Two-factor verification helps you to use your accounts more securely because passwords can be forgotten, stolen, or compromised.

Two-factor verification uses a second factor like your phone to make it harder for other people to break in to your account.

What is Google Authenticator (and how to use it)

You can use the Microsoft Authenticator app in multiple ways, including:. Two-factor verification. The standard verification method, where one of the factors is your password.

After you sign in using your username and password, you can either approve a notification or enter a provided verification code. Phone sign-in. A version of two-factor verification that lets you sign in without requiring a password, using your username and your mobile device with your fingerprint, face, or PIN.

Code generation. As a code generator for any other accounts that support authenticator apps. Authenticator works with any account that uses two-factor verification and supports the time-based one-time password TOTP standards.

Your organization might require you to use the Authenticator app to sign in and access your organization's data and documents. Even if your user name appears in the app, the account isn't set up as a verification method until you complete the registration. For more information, see Add your work or school account.

Google Android. Apple iOS. If you're not currently on your mobile device, you can still get the Microsoft Authenticator app by sending yourself a download link from the Microsoft Authenticator page.

After you download and install the app, check out the Authenticator app overview to learn more. For more setup options, see:. Authenticator app. Download and use an authenticator app to get either an approval notification or a randomly generated approval code for two-step verification or password reset. For step-by-step instructions about how to set up and use the Microsoft Authenticator app, see Set up security info to use an authenticator app.This story was originally published March 21, You should have two-factor authentication 2FA turned on wherever you can, but there's a more secure way to do it than having text messages sent to your phone.

The alternative is an authenticator app, and one of the most popular of those comes from Google. It's called, unsurprisingly, Google Authenticator.

The app, which is available for both iOS and Android smartphones, scans QR codes on participating websites to create 2FA codes that serve as a second level of protection when you log in. Each site is different, but a site that works with Google Authenticator or similar apps like Authy will have an option to scan the QR code when setting up 2FA. In the app, you'll have a constantly updating 2FA numerical code, usually 6 digits long, that you can use without having it texted to you.

When you sign in to the account, enter that code, and voila, you're in.

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Most sites will have you verify that the code in Authenticator is working before you start using it to log in. The benefits of an app like Google Authenticator, besides not having an SMS message hijacked, are that you have all of the codes in a central location and that they're available all of the time, even when your phone is offline.

Until recently, Google Authenticator made you start from scratch all over again when you got a new phone. But as of Mayyou can easily transfer all your authenticator "seeds" directly from one Android phone to another. You'll need to have both phones with you to do this, and both will need to have the latest version of the Google Authenticator app installed.

In the Authenticator app on the old phone, tap the menu icon in the upper right and select Transfer Accounts. Select Export Accounts, enter your phone's PIN or your fingerprint, and select the accounts to be exported.

Your old phone will then generate its own QR code. Keep that on the screen, open the Authenticator app on the new phone and go to Transfer Accounts again. Scan the QR code on the old phone with the new phone's camera, and you'll be all set. If an iPhone is involved in any step of this procedure, you'll have to use a desktop or laptop computer instead.

Go to your Google Account page, select Security in the left-hand navbar, select 2-Step Verification, scroll down to Authenticator app and select "Change phone.

authenticator

Select the kind of phone you are transferring the accounts to, and then the website will generate a QR code that you can scan. Tom's Guide.

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How to transfer Google Authenticator to a new phone Until recently, Google Authenticator made you start from scratch all over again when you got a new phone.


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